EDUCATION
Manchester Metropolitan University, Manchester, England
Post-Graduate Diploma: Library and Information Management Program
Completed in September 2008
Course representative for full-time students; liaised with staff and other course representatives to address the needs and concerns of fellow students
Currently writing dissertation to attain Masters of Library and Information Management
University of Toronto, Toronto, Ontario
Honours Bachelor of Arts; Majors in Equity Studies and History; Minor in Women's and Gender Studies
Graduated in May 2006
Attended University of Toronto as a non-degree student from September 2006 – May 2007
Conducted a senior independent study in American History involving extensive archival research under the supervision of Professor Michael Wayne.
EMPLOYMENT AND VOLUNTEER EXPERIENCE
Project Worker (April 2008 – 19 December 2008)
Ahmed Iqbal Ullah Race Relations Resource Centre
University of Manchester, Manchester, United Kingdom
• Reviewed, researched, catalogued and classified videos collection
• Created user policy for video collection in accordance with the Educational Recording
Agency license
• Collaborated on the development of the Centre’s classification system and catalogue
keywords thesaurus
• Implemented the reclassification of library holdings
• Assisted patrons with item retrieval and research enquiries
• Aided with circulation duties including membership enquiries, processing loans and returns,
and shelving items
Library Assistant (August 2005 – August 2007)
New College Library, University of Toronto, Toronto, Ontario
• Assisted patrons with item retrieval and research enquiries
• Participated in the development, organization and maintenance of library collection
• Catalogued periodicals for the Women and Gender Studies Database
• Supervised library during periods of the head librarian’s absence (i.e. evenings and
weekends)
• Trained new staff on the library management system, library policies, shelving and
circulation desk duties
• Collaborated on problem-solving for cataloguing, circulation desk, patron and colleague
concerns
Volunteer Logistics Supervisor (August 2006)
XVI International AIDS Conference, Toronto, Ontario
• Trained and supervised volunteers performing crowd control and hospitality functions
• Responsible for ensuring the successful operation of session rooms
• Participated in discussion at the end of conference to analyze its successes and areas for
improvement
Census Enumerator, 2006 Canadian Census (April 2006 – August 2006)
Statistics Canada, Toronto, Ontario
• Carried out confidential computer-assisted telephone census interviews with clients
• Conducted confidential field interviews in downtown Toronto
• Responded to clients’ queries and concerns regarding the census
• Granted Enhanced Security privilege from the Federal Government of Canada
Coordinator (March 2004 - August 2004)
Summer Work Student Exchange, Toronto, Ontario
• Recruited and selected exchange participants and host families
• Arranged employment and organized activities for participants
• Responsible for problem solving for participant, employer and host family concerns
• Liaised with employers, families, and regional directors to oversee the successful operation
of the program
Executive Coordinator (May 2003 – September 2004)
University of Toronto Sexual Education Centre, Toronto, Ontario
• Interviewed, selected and trained volunteer peer counselors
• Provided peer counseling and workshops on sexual health, women’s health, relationship
issues, and HIV/AIDS
• Scheduled and supervised peer volunteer counseling shifts
• Coordinated outreach programs and events, including Sexual Awareness Week and
Homohop Outreach
